• FAQ
Alipay Cross-Border E-Payment Service is a payment solution that allows buyers to pay for goods sold on international partner merchant websites using Renminbi (RMB). Alipay will then remit the sum in a foreign currency (one of the twelve that are currently supported) to the international merchant in settlement.
As of December 2010, Alipay has more than 550 million users and facilitates around 8.5 million transactions every day. Alipay's payment solution provides international merchants with access to the burgeoning Chinese market at a low cost and also efficiently.
There is no need to set up a company nor open a bank account in China. Settlements with international partner merchant companies are remitted directly to the merchant's international banking account in one of the twelve currently-supported currencies.
The spot exchange rate provided by partner settlement banks (China Construction Bank of Bank of China) is used in the Cross-Border E-Payment Service. When a buyer purchases a product from an international e-commerce website, this spot exchange rate will be used to convert the foreign currency into RMB and the converted RMB amount will then be deducted from the buyer's account.
When the buyer has completed the payment, the amount will be allocated to a partner settlement bank for currency exchange, and then the payment amount will be remitted into the buyer's international bank account once the agreed settlement amount or settlement time is met.
Transaction disputes are resolved between the buyer and the seller. If a partial or whole refund is agreed upon by both parties and required due to any problem arising from purchased goods, the merchant should file an application with Alipay within 90 days of the transaction date for the refund to the buyer at the original exchange rate. Costs as a result of exchange rate profit or loss will be assumed by Alipay.
The API technical file currently supports four languages: ASP, PHP, JAVA and .NET.